Privacy Policy

Ultimo aggiornamento:

Last updated: {{EXP_ULTIMA_MODIFICA}}.

Data controller

{{EXP_RAGIONE_SOCIALE}}
Registered office: {{EXP_SEDE}}
VAT number: {{EXP_PIVA}}
Email: naplesexperiences@gmail.com
Website: https://naplesexperiences.com/

What we collect

We only collect the data you give us yourself by filling in the contact form:

  • First and last name
  • Email address
  • Type of business (hotel, agency and so on)
  • The plan you are interested in
  • The content of your message

With your consent we also collect anonymous browsing data through analytics cookies (see the Cookie Policy).

Why we process it

  • To answer requests for consultations and enquiries
  • To send commercial communications (only with your explicit consent)
  • To improve the site through aggregated traffic analysis
  • To meet our legal obligations

Legal basis

  • Pre-contractual measures (art. 6.1.b GDPR) for consultation requests
  • Consent (art. 6.1.a GDPR) for non-essential cookies and the newsletter
  • Legal obligation (art. 6.1.c GDPR) for accounting and tax retention

Retention

Contact data is kept for as long as it takes to deal with your request, and afterwards for a maximum of 24 months, unless accounting or contractual needs require longer.

Recipients

Your data may be processed by:

  • Google LLC (Gmail) — the controller’s email provider
  • {{EXP_HOSTING}} — website hosting
  • Cal.com / Calendly — for booking calls (only the data you provide when you book)
  • Consultants, our accountant and the competent authorities — only where the law requires it

We never sell your data to third parties.

Transfers outside the EU

Some providers (Google, for instance) may process data in the United States. Any transfer takes place under the EU–US Data Privacy Framework or under Standard Contractual Clauses.

Your rights

You can exercise the following rights at any time by writing to naplesexperiences@gmail.com:

  • Access to your data (art. 15 GDPR)
  • Rectification (art. 16 GDPR)
  • Erasure (art. 17 GDPR)
  • Restriction of processing (art. 18 GDPR)
  • Portability (art. 20 GDPR)
  • Objection (art. 21 GDPR)
  • Withdrawal of consent at any time

You also have the right to lodge a complaint with the supervisory authority: the Italian Data Protection Authority.

Changes

Any changes to this privacy policy will be published on this page. We invite you to check it from time to time.

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