25 Oct 2026 5 min
Online Reviews for Hotels and Tour Operators: How to Manage Them and Turn Them into Bookings
Almost every traveller reads reviews before booking. Here's how to collect more of them, reply the right way and use…
LeggiGuides & insights
Strategie, guide pratiche e case study per digitalizzare il tuo business turistico.
29 articoli pubblicati
25 Oct 2026 4 min
Digital Upselling in Tourism: Selling Transfers, Excursions and Extras Before Arrival
The best moment to offer a transfer or a boat trip isn't at the front desk. Here's how to set…
Leggi
25 Oct 2026 5 min
Email Marketing and CRM for Tourism: How to Win Back Guests Who Already Chose You
Past guests are the easiest customers to bring back, yet many businesses never contact them again. Here's which emails to…
Leggi 25 Oct 2026 11 min
Getting Found by ChatGPT: How to Enter the Answers of AI Assistants (Hotels and Tour Operators)
How to get cited by ChatGPT, Perplexity and Google AI Overviews: structured data, robots.txt and quotable content, with real figures…
Leggi 25 Oct 2026 11 min
The CIN and the EU Short-Term Rental Regulation: What Is Actually Being Checked from 2026
The CIN and Regulation (EU) 2024/1028: how data checking works from 20 May 2026, the five most frequent mistakes, and…
Leggi
25 Oct 2026 6 min
AI Chatbots for Hotels and Travel Agencies: Answer Guests 24/7 and Win More Direct Bookings
Guests writing at midnight in five languages, a front desk buried in repetitive questions. Here's how a well-configured AI chatbot…
Leggi
25 Oct 2026 6 min
Direct Bookings vs OTAs: What Booking.com & Co. Really Cost You (and How to Win Back Margin)
15% commission and up, Genius discounts, payment fees: we run the numbers on a real-world property and show how to…
Leggi
25 Oct 2026 6 min
Getting Found in the Age of ChatGPT and Google AI: An SEO Guide for Hotels, Agencies and Tour Operators
Travellers increasingly ask AI where to stay and what to do. Here's how to make your tourism business's website visible…
Leggi 25 Oct 2026 13 min
Instagram and TikTok for Hotels: The Content Strategy (and the Guest Content) That Fills Rooms
Instagram and TikTok for hotels: a content plan, the formats that work, guest content with usage rights and creator collaborations…
Leggi
25 Oct 2026 5 min
Google Business Profile for Hotels, B&Bs and Tour Operators: A Practical Guide to Getting Found on Maps
Your Google listing is often the first thing a traveller sees of your business. Here's how to complete it, keep…
Leggi
25 Oct 2026 4 min
Online Payments, Deposits and No-Shows: How Hotels and Tour Operators Can Protect Themselves from Cancellations
Last-minute cancellations and guests who don't turn up are expensive. Here's what the data says about cancellations by channel and…
Leggi 25 Oct 2026 8 min
Channel Managers for Hotels: The Complete 2026 Guide
Channel managers for hotels: what they are, how they work, what they cost and what they return. Stop losing 30…
Leggi 25 Oct 2026 8 min
How to Avoid Overbooking: A Practical Guide for Hotels and B&Bs
Avoiding overbooking: the causes, the real cost of €1,200 an episode, three tested fixes and a ten-point checklist. Case study:…
Leggi 25 Oct 2026 9 min
Local SEO for Hotels: Reaching Google’s Top Three in 90 Days
Local SEO for hotels: the full method for Google's top three in 90 days. Business Profile, keywords, link building, reviews.…
Leggi 25 Oct 2026 8 min
From 5 to 20 Bookings a Month: A Naples Tour Agency Case Study
Growing a travel agency from 5 to 20 bookings a month in 90 days with a new site, OTAs, SEO…
Leggi 25 Oct 2026 10 min
AI Chatbots for Hotels and B&Bs: The Digital Front Desk That Works 24/7
AI chatbots for hotels: answering guests around the clock, taking direct bookings and saving 20 hours of customer care a…
Leggi 25 Oct 2026 11 min
Sustainable Tourism 2026: Green Certifications, KPIs and Eco-Conscious Travellers
Sustainable tourism: how to earn Green Key, Travelife and EU Ecolabel and reach the 73% of travellers who look for…
Leggi 25 Oct 2026 12 min
Smart Hotels: Keyless Check-In, Smart Keys and In-Room IoT
Smart hotels: check-in without a reception desk, digital smart keys, in-room IoT. What you need, what it costs, what it…
Leggi 25 Oct 2026 11 min
Virtual and Augmented Reality for Tour Operators: Selling the Experience Before It Happens
Virtual and augmented reality for tour operators: how immersive previews raise conversion by 40% and average booking value by 28%.…
Leggi 25 Oct 2026 8 min
GetYourGuide vs Viator vs Your Own Site: Where to Sell Your Tours in 2026
Selling tours online in 2026: GetYourGuide, Viator, Airbnb Experiences and your own site compared. Real commissions, strengths, weaknesses and the…
Leggi 25 Oct 2026 9 min
Channel Managers for Tour Operators: 100+ Tours From One Dashboard
Channel managers for tour operators: features, OTA integrations, dynamic pricing and return. Real case with 300 tours: €640K a year.…
Leggi 25 Oct 2026 10 min
AI Dynamic Pricing: How Hotels Raise RevPAR by 35%
AI dynamic pricing for hotels: what it is, how it works, which tools to use and what it returns. Real…
Leggi 25 Oct 2026 11 min
Voice Search for Hotels: Optimising for Alexa and Google Assistant
Voice search for hotels: how to optimise for Alexa, Google Assistant and Siri. Half of travel searches will be spoken…
Leggi 25 Oct 2026 13 min
Direct Bookings: Cutting OTA Commission and Raising Margins by 40%
Direct hotel bookings: concrete strategies to reduce dependence on Booking.com, cut the 18% commission and raise margins by 40%. With…
Leggi 25 Oct 2026 12 min
Online Reviews for Hotels: Going From 8.1 to 9.0 on Booking in Six Months
Managing hotel reviews: how to reply to negatives, raise the volume of positives and climb 0.9 points on Booking in…
Leggi 25 Oct 2026 12 min
Email Marketing for Hotels: Pre-Stay, Post-Stay and Recovering Abandoned Bookings
Email marketing for hotels: pre-stay, post-stay and abandoned booking sequences. How to generate €38,000 a year of upselling with six…
Leggi 25 Oct 2026 12 min
Metasearch for Hotels: Google Hotel Ads, Trivago and TripAdvisor
Metasearch for hotels: how Google Hotel Ads, Trivago and TripAdvisor work, what they cost, and how to generate direct bookings…
Leggi 25 Oct 2026 13 min
WhatsApp Business for Hotels and Tour Operators: The Channel That Converts 45%
WhatsApp Business for hotels and tour operators: automations, approved templates, PMS integration, and how to convert 45% of enquiries.
Leggi
22 Oct 2026 4 min
Beating Seasonality: How to Sell Naples and Campania in the Off-Season with Digital Tools
Naples is no longer just a summer destination: visitor numbers are growing in winter too. Here's how hotels, travel agencies…
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